9 2
COMMON QUERIES
Asked Questions

What is Medilife HomeCare Dubai?

Medilife HomeCare Dubai is the UAE’s #1 DHA-licensed home healthcare clinic, founded in 2016 and based in Business Bay, Dubai. We deliver professional medical care — including doctor home visits, IV drip therapy, blood tests, physiotherapy, nursing care and vaccinations — directly to your home, hotel or office across all Dubai areas, 24 hours a day, 7 days a week. Our team of 48+ DHA-licensed clinicians averages a 30-minute response time. We are an official DEWA Corporate Healthcare Partner and hold a 5.0 Google rating from 50+ verified patient reviews. Medilife Global, our parent group, also operates in the UK, Australia and India.

Is Medilife HomeCare DHA licensed in Dubai?

Yes. Medilife HomeCare holds a valid healthcare facility licence issued by the Dubai Health Authority (DHA). Every doctor, nurse and physiotherapist on our team holds an individual DHA practitioner licence — independently verifiable at dha.gov.ae. We are also an official corporate healthcare partner of DEWA (Dubai Electricity and Water Authority). All our laboratory partners are DHA-approved, JCI-accredited and ISO-certified. These are not marketing claims — they are independently verifiable facts.

How long has Medilife HomeCare been operating in Dubai?

Medilife HomeCare has been continuously operating in Dubai since 2016 — over 8 years of trusted home healthcare service. In that time we have served more than 1,200 patients and built a team of 48+ DHA-licensed clinicians. Medilife Global, our parent company, also operates in the United Kingdom, Australia and India.

What makes Medilife HomeCare different from other home healthcare providers in Dubai?

Medilife HomeCare is distinguished by four verifiable facts no competitor can match together: First, 100% of our clinicians are individually DHA-licensed — no freelancers, no unverified practitioners. Second, we are home healthcare provider in Dubai with an official DEWA Corporate Healthcare Partnership. Third, we publish transparent AED pricing for every service before booking — no hidden fees, no surprise charges. Fourth, all blood tests are processed by DHA-approved, JCI-accredited and ISO-certified laboratory partners — the world’s highest standard for laboratory quality.

What are Medilife HomeCare's opening hours?

Medilife HomeCare is open 24 hours a day, 7 days a week, 365 days a year — including all UAE public holidays such as Eid Al Fitr, Eid Al Adha, UAE National Day and New Year. Full staffing is maintained during all holiday periods with no reduction in service. Call +971 523452647 or WhatsApp us at any time, day or night.

How quickly can a doctor arrive at my home in Dubai?

Medilife HomeCare guarantees an average 30-minute response time across all Dubai areas. Our medical team is stationed throughout Dubai — in Business Bay, Marina, Palm Jumeirah, JBR, JLT and Downtown — ensuring we are always close to you. We operate 24 hours a day, 7 days a week. Call +971 523452647 now for the fastest response.

What medical conditions can a Medilife home doctor treat?

Our DHA-licensed home doctors can assess and treat a wide range of conditions including: fever, flu, colds and respiratory infections; ear and throat infections; urinary tract infections; gastroenteritis; migraines; allergic reactions and skin rashes; wound care and dressing changes; chronic disease management for diabetes, hypertension and asthma; sports injuries; back and neck pain; dehydration and hangover treatment; and anxiety and stress-related symptoms. They can also issue digital prescriptions, sick leaves and medical certificates — legally valid across the UAE.

What equipment does the Medilife home doctor bring?

Every Medilife home doctor arrives with a full Mobile Clinic Kit containing: blood pressure monitor, pulse oximeter (oxygen saturation), digital thermometer, glucometer (blood sugar), ECG capability, rapid PCR and flu test kits, COVID-19 rapid test kits, nebuliser for respiratory emergencies, anaphylaxis emergency kit, IV therapy setup, wound care supplies, and digital prescription and medical certificate capability. You receive the equivalent of a clinic consultation at your home.

Can I get a medical certificate or sick leave from a home doctor in Dubai?

Yes. Our DHA-licensed General Practitioners issue digital medical certificates and sick leave notes during or immediately after your home consultation. These are legally valid DHA-authority documents, accepted by employers, schools, airlines and government departments across the UAE. The certificate is sent digitally to your WhatsApp and email within minutes of your consultation.

Can Medilife doctors visit my hotel room in Dubai?

Yes. Medilife HomeCare provides medical care in hotel rooms across all Dubai hotels, including those on Palm Jumeirah, in Dubai Marina, Downtown Dubai, JBR, DIFC and Business Bay. We coordinate directly with the hotel’s security team and front desk to ensure seamless room access. All services — doctor consultation, IV drip, blood test, vaccination and nursing — are available at hotel rooms 24 hours a day.

Is Medilife HomeCare available for children and babies?

Yes. Medilife HomeCare provides home healthcare for patients of all ages, including newborns, infants, toddlers and children. Our doctors are experienced in paediatric assessments including fever management, ear infections, rashes and childhood vaccinations. Baby care and newborn nursing packages are also available for post-partum support at home in Dubai.

Do Medilife doctors speak Arabic, Russian, Hindi or other languages?

Our medical team collectively speaks English, Arabic, Hindi, Russian, French, Urdu, Kannada and Malayalam — covering the majority of Dubai’s expat communities. Dr Marina Girgis speaks Arabic and English. Dr Fahimunnisa speaks English, Hindi, Urdu and Kannada. Dr Farzana Raheema speaks English, Malayalam and Hindi. Dr Batool Fatima speaks English and Hindi. When booking, let us know your preferred language and we will match you with the most suitable clinician.

Can I get a home doctor at 3am in Dubai?

Yes. Medilife HomeCare operates 24 hours a day, 365 days a year with no exceptions. We maintain full medical staffing through the night, on weekends, and on all UAE public holidays. Call +971 523452647or WhatsApp at any hour and a care coordinator will respond within minutes.

What blood tests can be done at home in Dubai?

Medilife HomeCare offers over 200 blood tests and diagnostic panels at your home. These include: Complete Blood Count (CBC), full body checkup panels, liver function tests, kidney function tests, thyroid profile (TSH, T3, T4), diabetes screening (HbA1c, fasting glucose), vitamin D and B12, iron studies and ferritin, STD panels (chlamydia, gonorrhoea, syphilis, hepatitis B and C), HIV test, DNA testing, food intolerance tests (220 foods panel), hormonal profiles, tumour markers, NIPT prenatal testing and fertility panels. Call +971 523452647 for a specific test.

How long do blood test results take in Dubai?

Most routine blood test results are delivered within 4 to 8 hours of sample collection. By test type: CBC, liver, kidney, thyroid and diabetes tests take 4–8 hours. STD panels and hormonal profiles take 12–24 hours. Food intolerance (220 panel) takes 5–7 days. DNA testing takes 10–14 days. NIPT prenatal testing takes 7–10 days. All results are delivered as a full digital PDF report to your WhatsApp and email, processed by our DHA-approved, JCI-accredited and ISO-certified laboratory partners.

Are Medilife blood test results accepted by UAE hospitals, employers and government bodies?

Yes, completely. All Medilife blood tests are processed by DHA-approved, JCI-accredited and ISO 15189-certified laboratory partners in Dubai. JCI (Joint Commission International) accreditation is the world’s highest standard for laboratory quality — the same standard used by leading UAE and international hospitals. ISO 15189 certification means results meet international standards for medical laboratory accuracy and reproducibility. Our results are accepted by all UAE hospitals, government departments, employers, airlines, insurance companies and embassies — for visa applications, employment medicals, insurance claims and hospital referrals.

Is STD and HIV testing confidential with Medilife HomeCare?

Completely. STD and HIV testing at Medilife HomeCare is 100% confidential and discreet. A DHA-licensed nurse visits your home, hotel or office for sample collection — no clinic visit required. Results are delivered privately to your WhatsApp and email only. No information is shared with any third party, employer, family member or government authority without your explicit written consent. We comply fully with UAE Federal Law No. 45 of 2021 on Personal Data Protection.

Can I book a blood test and doctor visit together?

Yes. Many patients book a combined doctor consultation and blood test in a single visit. The doctor assesses your condition, orders the right tests, and our phlebotomist collects blood samples in the same appointment — saving time and ensuring the correct tests are ordered for your symptoms. Combined visits can be booked by calling +971 523452647 or via WhatsApp.

Do I need to fast before a blood test at home?

It depends on the test. Tests that require fasting (8–12 hours, water only): fasting blood glucose, fasting lipid profile (cholesterol, triglycerides), liver function tests, comprehensive metabolic panels, and some hormonal tests. Tests that do not require fasting: CBC, thyroid, vitamin D, STD panels, HIV, HbA1c, kidney function and most specialist panels. When you book, our care coordinator will confirm exactly whether fasting is required for your specific tests.

What IV drip treatments are available at home in Dubai?

Medilife HomeCare offers 15+ IV drip formulas at your home, hotel or office: Hydration Drip (saline and electrolytes), Hangover Cure IV (nausea and fatigue relief), Glutathione IV Drip (skin brightening and liver detox), NAD+ IV Therapy (anti-ageing and energy), Myers Cocktail (vitamins C and B complex with magnesium), High-Dose Vitamin C (immune support), Immune Booster IV (zinc, selenium, vitamin D), Iron IV Infusion (anaemia treatment), L-Carnitine (fat burning and performance), Jet Lag Recovery IV, Omega 3/6 IV, Folic Acid IV, Thioctic Acid IV, Anti-Ageing IV, and custom blends assessed by our doctor. All formulas administered by DHA-licensed nurses only.

Is IV drip therapy safe at home in Dubai?

Yes — when administered by a DHA-licensed nurse, IV drip therapy is safe and effective. All Medilife IV therapy nurses hold active DHA practitioner licences and are trained in intravenous administration, allergic reaction management and emergency protocols. We use sterile, single-use equipment for every patient. Before administering any IV drip, our nurse conducts a brief medical assessment to check for contraindications and allergies. All IV formulas are prepared under clinical protocols.

How long does an IV drip take at home in Dubai?

Most IV drips take between 30 and 60 minutes to administer, depending on the formula and individual response. The nurse arrives, sets up, monitors you throughout the infusion, and ensures you are comfortable before leaving. The entire visit from arrival to completion typically takes 60 to 90 minutes. You can watch TV, work on your laptop or rest comfortably during the infusion.

Can I get an IV drip at my hotel in Dubai?

Yes. Medilife HomeCare provides IV drip therapy at any hotel in Dubai, 24 hours a day. We regularly serve guests at hotels on Palm Jumeirah (Atlantis, FIVE, Waldorf Astoria, One&Only), Dubai Marina, Downtown Dubai, JBR and DIFC. Our nurse coordinates directly with the hotel’s front desk and security for smooth room access. Call +971 523452647 or WhatsApp your hotel name and room number.

Who can benefit from IV drip therapy in Dubai?

IV drip therapy is beneficial for: travellers experiencing jet lag, dehydration or hangover; athletes seeking faster recovery; professionals with fatigue or nutritional deficiencies; patients with anaemia or iron deficiency; individuals seeking immune support or skin brightening; post-surgery patients needing nutritional support; and pregnant women (with medical assessment). A brief medical assessment is conducted before every drip to confirm suitability and select the right formula.

What physiotherapy services are available at home in Dubai?

Medilife HomeCare provides DHA-licensed physiotherapy at your home across all Dubai areas. Services include: post-surgery rehabilitation (knee, hip, shoulder, spine), sports injury treatment and recovery, back pain and neck pain management, shoulder and knee injury treatment, stroke rehabilitation and neurological physiotherapy, mobility improvement for elderly patients, post-fracture rehabilitation, sciatica and disc herniation treatment, and personalised home exercise programmes. All sessions are delivered by Dr Batool Fatima (DPT-D, MSPT, BSPT, DHA Licensed Sports Physiotherapist).

How many physiotherapy sessions will I need?

The number of sessions depends on your condition. At your first session, Dr Batool Fatima conducts a full assessment and creates a personalised treatment plan with a clear timeline. Acute sports injuries typically require 4 to 8 sessions. Back and neck pain typically requires 6 to 10 sessions. Post-surgery rehabilitation typically requires 12 to 20 sessions over 4 to 8 weeks. Stroke rehabilitation may require ongoing monthly sessions. You will receive a clear plan before committing to multiple sessions.

What equipment does the physiotherapist bring to my home?

Our DHA-licensed physiotherapist brings all necessary equipment to your home: portable treatment mat, resistance and therapy bands, therapeutic Kinesio tape, hot and cold therapy packs, portable TENS/EMS electrotherapy machine, massage and myofascial release tools, and exercise guidance equipment. You do not need any special space or equipment at home — your living room or bedroom is sufficient.

Can I get physiotherapy after surgery at home in Dubai?

Yes. Post-surgical rehabilitation is one of our most requested physiotherapy services. Medilife HomeCare provides home physiotherapy after knee replacement, hip replacement, shoulder surgery, spine surgery, ACL reconstruction and many other procedures. Dr Batool Fatima coordinates with your surgeon’s protocol to ensure safe, progressive recovery. Home-based rehabilitation is clinically proven to produce better early-stage outcomes for many patients — particularly when mobility is limited immediately after surgery.

How much does a home doctor visit cost in Dubai?

Medilife HomeCare publishes transparent pricing for every service with no hidden fees: Doctor home visit from AED 299. Blood test at home from AED 199. IV drip therapy from AED 499. Physiotherapy session from AED 350. Nursing care from AED 399 per shift. Vaccination at home from AED 150. A full DHA-compliant invoice is provided after every visit for insurance reimbursement. Call +971 523452647 for a specific quote.

Does Medilife HomeCare accept health insurance in Dubai?

Medilife HomeCare currently operates on a self-pay basis — we do not bill insurance companies directly. However, we provide detailed, DHA-compliant invoices after every appointment that clearly state the diagnosis codes, procedures and costs, making it straightforward for you to submit reimbursement claims to your insurer independently. Many UAE insurance plans cover home healthcare and our invoices are accepted by major UAE insurers. Call us to discuss your specific insurance plan.

How do I pay for Medilife HomeCare services?

We accept cash (AED), credit card and debit card at the time of service, and bank transfer for pre-booked appointments. Payment is collected at the end of your visit after services are delivered. A digital invoice is sent to your WhatsApp and email immediately after payment. No upfront deposit is required for standard bookings.

Are Medilife HomeCare prices inclusive of VAT?

Healthcare services in the UAE are exempt from VAT under Federal Decree-Law No. 8 of 2017. All Medilife HomeCare medical services — doctor visits, blood tests, IV therapy, physiotherapy, nursing and vaccination — are VAT exempt. The prices quoted are the final prices with no additional VAT charges.

Is there an emergency call-out fee for late-night visits?

Our pricing is consistent 24 hours a day, 7 days a week. We do not add a standard emergency or out-of-hours surcharge for most services. Some late-night or urgently requested specialist services may carry an additional fee — this will always be communicated clearly before the visit, never added as a surprise. Call +971 523452647 for a full price confirmation before booking any late-night appointment.

Which areas of Dubai does Medilife HomeCare serve?

Medilife HomeCare serves all major Dubai areas including Business Bay, Downtown Dubai, Dubai Marina, Palm Jumeirah, Jumeirah Beach Residence (JBR), Jumeirah Lake Towers (JLT), Bluewaters Island, DIFC, Jumeirah, City Walk, La Mer, Deira, Bur Dubai, Karama, Mirdif, Al Barsha, Dubai Hills Estate, Emirates Hills, Arabian Ranches, Tilal Al Ghaf, Dubai Sports City, Dubai Silicon Oasis, Dubai Healthcare City, and all Dubai hotels and serviced apartments. If you are unsure whether we cover your area, call +971 523452647 — we almost certainly serve you.

Can Medilife HomeCare come to my office in Dubai?

Yes. We provide corporate medical services at offices, business centres and free zone offices across Dubai including DIFC, Business Bay, Dubai Internet City, Dubai Media City, Dubai Silicon Oasis and all major commercial areas. Corporate packages are available for companies wanting to provide employee health benefits including annual checkups, vaccination campaigns, IV wellness sessions and on-call doctor services. Email admin@medilifehomecare.com for corporate enquiries.

Does Medilife HomeCare serve guests at Dubai hotels?

Yes. Medilife HomeCare regularly serves guests at all major Dubai hotels. We coordinate directly with hotel security and concierge for seamless room access. Hotels we regularly serve include: Atlantis The Palm, FIVE Palm Jumeirah, Waldorf Astoria Dubai, One&Only The Palm, Address Beach Resort, Sofitel Downtown Dubai, Armani Hotel Dubai, Four Seasons DIFC, Rixos Premium JBR, Le Royal Meridien Beach, InterContinental Marina, Marriott Marina and all major hotel chains across Dubai.

Can I book a same-day appointment with Medilife HomeCare?

Yes. Same-day appointments are available 24 hours a day, 7 days a week. For urgent medical needs, our average response time is 30 minutes. For planned appointments such as routine blood tests, physiotherapy sessions or wellness IV drips, you can also book in advance via phone, WhatsApp or our online booking form. Call +971 523452647 now — we are always ready to take your booking.

OUR CLIENTS
Our Clients Testimonials
our blog
See Our Latest Blog